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Add a "Was this article helpful?" feature
started a topic
about 5 years ago
It would be great to get user-feedback as to whether an article was helpful or not.
Able to customize the question that is posed to the user.
If a user selects "no", it would trigger either a pop-up box or go to a different URL where a user could leave feedback, get support options, etc.
Easy way to gather stats.
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