Digital Deployment

SLA (Service Level Agreement) 1

• Service-Level Agreement Program (SLA)

Helpdesk best practices 5

• Tickets and Solutions and Forums ... oh my!
• Tips for submitting tickets
• Time frames for response / resolution
• How to check what browser version I'm using
• How to check what operating system I'm using

Glossary of Terminology 0

Getting started 7

• Workstation checklist - to ensure smooth administration of your site
• How to log in - for existing users
• Common login problems
• Creating an account
• Understanding the basic "zones" of the site

See all 7 articles

All about Posts 15

• Creating content - Introduction to Posts
• Posts: Title, Subtitle and Body fields
• Posts: Images, Related Links, File Attachments, and more!
• Inserting images inline in the body
• Posts: assigning navigation terms, related profiles & redirects

See all 15 articles

All about Navigation 5

• The basics of navigation
• Managing navigation
• Reordering posts on a landing page
• Redirecting a navigation term
• Advanced: Creating custom URLs (for posts) and URL aliases (for navigation terms)

All about Post types 2

• Customizing post types (Site Admin / System Admins only)
• How to exclude a post type from site search

Sending email blasts 8

• Creating email blasts
• How to Synchronize your website with your groups in MailChimp
• Top 5 things to double check before sending out an email blast
• Setting up your Mailchimp group(s)
• Mailchimp campaigns and reports

See all 8 articles

Best practices - beyond the basics 6

• Tips for choosing great carousel images
• How to clear your browser's cache
• How to convert large documents and PDFs to posts on your website
• Accessibility and Compliance
• How to optimize your site's search results (Drupal with Faceted Search)

See all 6 articles

Landing pages & templates 4

• Reordering posts on a landing page
• Standard and Subterm Templates
• Understanding expanding overviews
• Understanding the template & layout pane

The mobile experience 3

• Mobile configuration - How to set up mobile on your site - it’s free under your SLA
• FAQs about DD Mobile
• How to 'refresh' your mobile site when you're in appmode

User management 7

• How to create a new user account for someone else
• User roles
• Managing users (hint: don't delete them ever!)
• How to export users to CSV
• Adding domains and email addresses to Register preapproved area

See all 7 articles

Access control - restricting to roles 4

• How to configure access control on individual posts
• How to set default access control settings on post types
• How to manage access control via Manage Content and Bulk Ops
• Content peeking—letting unauthorized users see a preview of access-controlled content

Social media and your site 3

• Using the Twitter field
• How to share a post to Facebook or Twitter
• Configuring how posts display as Twitter Cards

Analytics 4

• Google Analytics: How to log in
• Google Analytics: How to track site search keywords
• Google Analytics: How to distinguish internal and sandbox traffic from real live traffic
• How to use Google Analytics

System Admin tasks 1

• Creating a backup of your website

3rd party integration 2

• Best practices for integrating third party widgets
• How to add an event to your calendar button to any post

Webforms 4

• Webforms: creating, customizing and using
• Webform validation (advanced)
• Best uses of a webform
• I want to be able to reply directly my contact webform from email, but they reply to my default webform address

Commerce 1

• How to sell things online or create a donation form using PayPal

Accessibility and SEO (Search Engine Optimization) 2

• Using Simple Meta to set meta tags
• Custom Alt Tags for images

Advanced Configuration 2

• Advanced configuration settings for images, block quotes, and columns
• SOLR Search overview

DD Multi-language module 1

• Multi-language functionality

Project tips 3

• Getting copies of current website files
• Domain name registration information
• "Bug Report" and "Feature Request" outlines